FAQS

Do your products contain palm oil?

No, all of our products are free from palm oil. We craft our soaps and skincare items using high-quality, sustainable alternatives.

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What is 'natural' soap?

Our natural soaps are made using the traditional cold process method, combining plant-based and organic ingredients rich in vitamins, antioxidants, and nutrients.

We avoid artificial colours, fragrances, parabens, SLS, SLES, phthalates, and GM ingredients to ensure a pure and moisturizing experience.

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Are your soaps organic?

While we strive to use high-quality, sustainable ingredients, we cannot guarantee that all our soaps are certified organic. However, we are committed to using natural and responsibly sourced ingredients in our products.

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Are all your products vegan?

Yes, all our products are vegan and do not contain any animal-derived ingredients.

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Are your products tested on animals?

No, our entire range is cruelty-free. We do not test any of our products on animals and are committed to maintaining this policy.

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Are your products suitable for people with nut allergies?

Yes, all of our products are nut-free. We are dedicated to ensuring that they are safe for people with nut allergies.

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How should I care for my cold process soap?

To keep your cold process soap in the best condition, follow these tips:

• Keep the soap dry between uses by using a well-draining soap dish.

• Store it in a cool, dry place.

• Avoid prolonged exposure to direct sunlight.

 

Do you offer gift sets or subscriptions?

Yes, we offer beautifully crafted gift sets and subscription boxes. Our subscription service delivers a selection of our handmade soaps to your door monthly or quarterly, with a special gift in each box.

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How should I contact you if I have questions or issues?

If you have any questions or concerns, please email us, and we will respond as soon as possible.